On September 28, 2006 Sony Corporation announced a global replacement program for certain battery packs that are used in notebook computers.
Sony has confirmed to Toshiba that the subject Sony batteries used in certain Toshiba notebook computers are not subject to the same problem that caused the recent recalls issued by Dell and Apple.
The Toshiba system design and the protection system in Toshiba notebook computers are different than those of Dell and Apple. We have also confirmed that the system design issue identified by Sony in the overheating incidents in Dell and Apple computers is not present in those Toshiba notebook computers. After the announcement by Sony Corporation, and in order to ensure customer peace of mind, Toshiba is participating in Sony’s global battery pack replacement program and is offering Toshiba customers free replacement of certain battery packs identified by Sony. This offer extends only to replacement of the subject Sony battery packs.
The subject battery packs identified by Sony were used in certain batches of the following Toshiba notebook computer models. Only some - not all - of the battery packs used in these models are subject to Sony’s global battery pack replacement program:
Toshiba models affected include:
- Satellite A50, R10
- Tecra A2, A3X, M3, M4, M5 and S3
- Portege M300, M400, M500
- Qosmio G30, F30
If your model is listed above please click on the below url for instructions on how to determine whether you have a battery pack which is eligible for free replacement.
http://www.isd.toshiba.com.au/battery/Batt_Affected.asp
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